Effective Date: 2.4.2025
Company Name: Wow Safaris Sri Lanka
Website: www.wowsafaris.lk

At Wow Safaris Sri Lanka], your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and book our wildlife safari and tour packages in Sri Lanka.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Book a tour or make a payment

• Fill out a contact form or subscribe to our newsletter

• Communicate with us via email, phone, or social media

• Browse our website

The types of information we may collect include:

• Full name

• Contact information (email, phone number, address)

• Passport details (if required for booking purposes)

• Payment information (processed securely via third-party services)

• Travel preferences and special requirements

• IP address and browser/device data (for website analytics)

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Provide customer service and support

• Customize your tour experience

• Send confirmations, updates, and promotional emails

• Improve our website and marketing efforts

• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., payment gateways, transport providers, guides)

• Government authorities, if legally required (e.g., for park entry or visa purposes)

• Partners involved in providing your booked services

All third parties are required to protect your data and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze web traffic. You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes SSL encryption and secure data storage.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing of your data

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [insert contact email].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Wow Safaris Sri Lanka
Email: tours@wowsafaris.lk]
Phone: +94 077 428 1393
Address: 15/3, Dharmapala Mawatha, Madiwela, Kotte